Welcome — get your device ready

This guide walks you through the secure, out-of-the-box setup for a hardware wallet. You’ll learn how to unbox, initialize, create a recovery seed, and perform basic safety checks. Follow each step slowly — your private keys must never leave the device.

Start setup Read FAQ

Before you begin

Only use the official desktop app or the manufacturer’s website for firmware updates. Do not install third-party firmware, and never share your recovery words with anyone — not even support.

Step-by-step setup

  1. 1. Unbox & inspect. Inspect packaging for tamper evidence. Only proceed if the packaging and seal look intact.
  2. 2. Connect to the official app. Use the manufacturer’s official software on a modern OS. Launch the app before connecting the device.
  3. 3. Initialize the device. Choose “Create new wallet.” Create a PIN directly on the device; this PIN protects against local theft.
  4. 4. Record your recovery seed. The device will display a 12-24 word recovery phrase. Write it down on paper or a metal backup — do NOT take photos.
  5. 5. Verify the phrase. The device will ask you to confirm a few words. This ensures the seed was recorded correctly.
  6. 6. Update firmware. If prompted, update firmware through the official app. Firmware updates include security improvements — verify the update origin.
  7. 7. Send a test transaction. Send a small amount to confirm you can receive and send funds. Use a small test amount before larger transfers.

Cold storage

Private keys are generated and stored offline on the device; transactions are signed without exposing keys to your computer.

PIN & passphrase

A PIN protects local access. Optionally add a passphrase for an additional hidden wallet layer.

Verified firmware

Only install signed firmware from official sources. Firmware ensures the device behaves as expected.

FAQ

What if I lose my device?
Your recovery seed restores funds on any compatible wallet. Keep your seed secure offline; anyone with it can access your funds.
Can I store multiple coins?
Many hardware wallets support numerous blockchains. Use the official app to add and manage supported accounts.
Is it safe to buy second-hand?
Buying new from authorized resellers is safest. For used devices, perform a factory reset and reinstall official firmware before use.